Our Authors
The subject-matter contributors behind our coverage of crowd management, venue operations, occupancy technology, workforce staffing, and queue psychology.
Elena Marchetti
Crowd Safety & Event Security
Elena writes about crowd safety and event security — the practices that keep large gatherings orderly and safe. Her coverage spans crowd dynamics, egress and evacuation planning, density monitoring, and the risk assessments venues run before the doors open.
5 articles
Marcus Bell
Venue & Event Operations
Marcus covers how venues and events actually run — from capacity planning and vendor coordination to load-in, run-of-show, and everything logistics touches between the first truck and the last guest.
10 articles
Priya Nair
Occupancy Sensing & Analytics
Priya focuses on the technology behind real-time venue data: people-counting systems, occupancy analytics, and the sensor and IoT stack that feeds them — along with the industry trends shaping where it all goes next.
10 articles
Jordan Okafor
Workforce & Event Staffing
Jordan writes about the people side of operations — event staffing and workforce management, including scheduling, labor planning, training, and keeping front-line teams effective when demand peaks.
5 articles
Sofia Lindqvist
Queue Psychology & Service Design
Sofia explores the psychology of waiting and the service design that responds to it — how customer-facing and public-sector services cut perceived wait times and make the experience of a line feel fairer and faster.
10 articles